PawChibi · 预计 7 分钟读完
已作废（10-15）：Austin 定无回复规则维持 3+3（6 天），网站和信件不改；本页只留作记录。
催确认改成「3 天、再 3 天各提醒一次，第 9 天开工」，客户看得到的说法要一起改：3 封信、网站 38 处、店铺下单确认邮件 1 封。
请 Austin 拍板最后一节的 4 件事；点头后先备份再改，改完全站复扫并截图给你看。
| 哪封 | 改前 | 改后 |
|---|---|---|
| 效果图信 T3 倒数第三段 | No reply? We’ll remind you after 3 days. After 3 more days without a reply, we’ll proceed with this preview and let you know. Any reply stops the countdown. | No reply? We’ll remind you after 3 days, and once more 3 days later. If we still haven’t heard from you 3 days after that second reminder, we’ll go ahead with this preview. Any reply stops the countdown. 两次提醒各隔 3 天，第二次后 3 天开做；回信即停表 |
| 第 1 封提醒 T3b 最后一段 | As explained in the preview email, after 3 more days without a reply we proceed with the last preview and let you know. … | As explained in the preview email, we’ll send one more reminder in 3 days. If we still haven’t heard from you 3 days after that, we’ll go ahead with this preview. Any reply stops the countdown. Please contact us if you would like us to wait. 3 天后再提醒一次，之后 3 天没回就开做 |
| 第 2 封提醒 T3c 整封换掉 | 「The next step for {Pet}’s piece」：告诉客户等待期结束、已开工 | 主题：A last reminder about {Pet}’s design preview — {Order} We sent {Pet}’s color design preview on {date} and a reminder on {date}, and we haven’t heard back yet. The preview is attached again. If the design looks right, reply “Approved”. If you’d like changes or more time, just reply and tell us. If we don’t hear from you in the next 3 days, we’ll go ahead with this preview and start 3D modeling. Any reply stops the countdown. After that, we’ll share images of the 3D model and three photos during making. These are progress updates and don’t need another approval. 最后一次提醒、附效果图；3 天不回就开始建模 |
| 场合 | 改后写法（英文，配中文意思） |
|---|---|
| 主句（常见问题、运输、退换、流程页） | → If we haven’t heard back 3 days after your preview, we send a reminder, and a second one 3 days later; if there’s still no reply 3 days after that, we go ahead with the preview you last saw. 3 天提醒、再 3 天提醒，又 3 天没回就开做 |
| 条款页（法律口吻） | If we haven’t heard from you 3 days after sending it, we’ll send a reminder, and a second reminder 3 days later. If there’s still no reply 3 days after the second reminder, we’ll begin production using the last preview. Any reply stops this no-reply countdown. 同主句，写得更正式 |
| 退换页时间轴 | Day 0 Preview sent · Day 3 First reminder · Day 6 Second reminder · Day 9 We start making it 原来是第 3 天提醒、第 6 天开印 |
| 博文、购物车、商品页短句 | we send two reminders, 3 days apart, and go ahead with the version you last saw 3 days after the second; any reply stops the clock 两次提醒各隔 3 天，第二次后 3 天开做 |
各处只换这一句，其余不动；「and let you know」去掉，理由见底稿。
| 改法 | 退路 |
|---|---|
| 主题文件：先过「改站四闸」备份到本工作台，再改正式主题 | 备份可整份还原 |
| 页面、政策、博文：走店铺接口，改前存一份原文 | 原文可写回 |
| 下单确认邮件：「PawChibi 测试」浏览器进店铺后台改，改前截图 | 截图对照改回 |
| 知识库 02/03、手册 01/02/05、订单插件、小管家信件：跟着改并发布 | 存档仓有历史 |
不回信的单晚 3 天开工
对内拉满约 5 周半
11/20 按 5 周算的
多 3 天约对应 11/17
网站不用改
#1007 收的是 3+3 说法
按 3+3+3 走更宽，不违约
搜索索引里有重复文本
改完全站复扫零残留
| # | 事 | 推荐 |
|---|---|---|
| 1 | 三封信照第一节改（第 9 天不另发「已开工」信） | 照改 |
| 2 | 网站 38 处照第二节改，一次改齐 | 照改 |
| 3 | 下单确认邮件在后台网页上改那一句 | 照改 |
| 4 | 内部圣诞截单 11/20 → 11/17 | 提前到 11/17 |